Our Standards
Our mission statement
We maintain our high standards by committing ourselves to the following principles:
Customer focus
Our training courses and services are tailored to the individual needs of the participants and clients achieving the common goal of integration into the labour market.
Personnel
We recognize the qualifications, abilities and professional experience of all our staff using them jointly to maintain our person centered way of working.
Facilities and equipment
Our rooms meet modern, adult educational and technical criteria in terms of type and equipment and offer a conducive learning environment. All rooms and facilities comply with the requirements of workplaces ordinance (HSE).
Market Awareness
We design our services according to the current trends within the labour market and professional qualification requirements.
Transparency
We provide clear and comprehensive information about our services to each interested party. Our advertising statements are truthful and serious.
Quality control
Our company is certified according to DIN EN ISO 9001:2015. All processes are subject to systematic quality management, are continuously evaluated with regard to service quality and efficiency, optimised and regularly checked for effectiveness by independent external bodies.
We are an AZAV-approved training provider for funded services by the Federal Employment Agency and the Job Centres.